Best Western New Kent Hotel

Phone could call out on TV bathroom but close door because echo makes voice louder can open window after shower can take shower use rinse soap off walls and feet .bed is comfy single bed warm duvet cover curtains block light happy people at restaurant can hear traffic but at night its quiet very close to shops metro buses it takes 20 mins slow walk down Osborne road round to other metro there's much closer metro near library .Dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though.trees greenery around ,its quiet .toilet flushes well and very clean bathroom they put switches at head of bed .easily roll bed back if lost card down side can put books on shelve behind and desk big enough to do some paper work .like opening windows to let out steam and fresh air in morning cause i get head aches i just hide under duvet then shut or leave open esp during covid..I like it when air vents are hoovered in hotels helps fight against air con flu etc .cupboard good had stand in it.not lot of door slamming doors close easily slowly for me not to rapidly lots fire doors which is good.Just put card in box in morning if no one there.

Property a bit tired, but clean. Staff helpful and friendly. Location a fair bit out of the city centre, but we didn't mind as we know the area well and were happy with the walk back afterwards. (You are looking at a good 35 min walk, though, or a 5 min uber). The Jesmond area is clean and safe with plenty of cafés, bars and eateries around. For the less than half price that we would have paid for a city centre property we were happy with the location and condition of the hotel. We chose not to have the hotel breakfast as there are many cafés nearby. I have stayed in 2 other hotels on Osborne Road before and thought it compared favourably, albeit the New Kent is the furthest out of them all. I would stay here again.

The location was excellent for me since I was visiting friends in Jesmond. The hotel was what I expected, simple but clean. It's an old building so labyrinthine, and I first got an oddly-shaped room with almost no space for suitcase but there was another one available and I was changed immediately. Bed was comfortable and closet space good. Bathroom was immaculate. The hotel breakfast was surprisingly good, and included a la carte items (I had great Eggs Benedict). Desk staff was very attentive and pleasant , although there seemed to be only one employee at any given time. The cleaning lady found something I'd left behind and ran to find me before I departed, very kind. Bonus: The Indian restaurant on the hotel premises is EXCELLENT.

Location not bad - a little further out than expected but would use this hotel again. Breakfast full English was lovely - didn't realise on first day I had to ask for toast but that was my mistake lol - did ask on second day. Staff more than helpful all the way through my stay and all deserve praise - could not fault them bending over backwards to help. Indian restaurant attached to hotel was the best curry I've tasted in a long time - it was packed on Saturday so make sure you pre book. Reception advised to ask in the Indian if they could serve in hotel bar/breakfast area as I hadn't prebooked - this they did with no hesitation. The restaurant manager personally checking on how my food was. Prices are what you'd expect in a Newcastle hotel for drink. Curry prices very reasonable for a great tasting meal.

Friendly staff, clean room, with space around bed including small seating area by window, spacious bathroom